I recently moved to the area and wanted an eye doctor closer to my home. I am so glad I chose NorthPointe! The customer service is amazing. The office staff is friendly and professional. I did not wait long after check in. The doctor is friendly and addressed all my concerns. They have a great selection of eyewear and are thorough in checking for fit. I also needed a special eyedrop and they assisted with that process within a few hours the next day. My glasses were ready in just a few days! So glad I chose this business.

When I walked into the office it was very clean and welcoming. I appreciate how the space for eyewear was in a separate area where you could have privacy and not be interrupted by people approaching the front desk area. I've never seen that before. When I approached the front desk I was welcomed by two women; both who were very friendly. The woman who performed the initial tests (eye puffer, hot air balloon) was friendly, easy to talk to, and had a great attitude. The doctor was very kind and polite. I felt very comfortable and welcomed the entire time. When I had questions about pricing and differences from my copay, the woman who charged me explained why the price was different; which I understand now. Definitely a place I will visit again.

I had a wonderful experience at this optometry clinic! I came in for a routine eye exam, and the process was smooth and efficient. The optometrist was friendly and very thorough in checking my vision. They even walked me through the latest lens options that would be best suited for my lifestyle. Their prices were reasonable, and the quality of service was outstanding. It's clear that this place values its customers and offers great value for the care they provide.